Dear user, we kindly ask you to carefully read this document regarding the Terms and Conditions of use of our website, as this document is intended to regulate the way in which you, as a client of LUNIS DESIGN LAB L.L.C-FZ., will interact with our website.

By using our website and initiating any of the CTAs (Calls to Action) available on the site, you will be subject to terms and conditions that must be adhered to. It is important for you to understand that this document regarding the terms and conditions of use may serve as a contract between our company and you, as our user/client and of our website. In other words, this document fulfills the requirements of a legal act.

It is also important to understand that by using our company's website, all users are required to consent to the terms and conditions of use of our website. If you do not agree with any of the terms and conditions outlined below, please stop using our website.

When you interact with the CTAs on our website, you, as a user of our site, will be required to give your consent regarding the terms and conditions of use of our website. Thus, our company will have solid evidence that you, our client, have expressed your consent regarding your agreement with the terms and conditions of using our website. Therefore, users who will navigate our site and wish to schedule an appointment with one of our specialists or those who wish to stay updated with future events or promotions (which will be communicated only through the newsletter) will check a box that was not pre-checked and will express their agreement with the terms and conditions of our website by a single click.

Thus, users who navigate our website and wish to schedule an appointment with one of our specialists, or those who wish to stay updated with future events or promotions (which will be communicated solely through the newsletter), will check a box that was not pre-checked and will express their consent regarding the terms and conditions of our website with a single click. In other words, by checking a box, users of our website will be able to express their agreement with the terms and conditions of use of the website, and our company will be able to demonstrate at any time that users have voluntarily given their consent regarding the policy on the terms and conditions of use of the website.

Any user visiting our website, whether they will schedule an appointment or not, or simply visit our website for various purposes, will need to give their consent regarding the terms and conditions of use of our website.

Do you know what you will find within these terms and conditions? Information about how you can use our website and for what purposes, information about the fact that we will monitor your activity on our website to improve the user experience, information and updates regarding any changes that will take place on our website so that you are aware of them in advance and can withdraw your consent if you wish to do so.

Last but not least, an essential thing you should know is that the terms and conditions of use of our website also contain brief information about how your personal data will be used and processed.

We have drafted these terms and conditions of use of our website using clear, explicit, and simple language. We have avoided, as much as possible, using terms specific to legal jargon or unfamiliar terms, and where unfamiliar terms or technical language specific to personal data protection are used, we invite you to refer to the glossary of this document, as it contains explanations for each unfamiliar term used in this document.

We provide you with a glossary of unfamiliar terms used in this document to ensure that you can easily understand the information we provide through the terms and conditions of use of our website. The glossary contains the definitions and explanations for each unfamiliar term used in this document.

Thus, we have made every effort to ensure that the terms and conditions of use of our website are easy to understand and presented using simple, clear, concise, and precise language. At the same time, we have ensured that the terms and conditions are presented in a format that can be understood by an average member of the public we are targeting with the help of our website.

1.1. DEFINITIONS OF TERMS USED IN THIS DOCUMENT

We know that sometimes in this  policy we use technical or legal terms specific to personal data protection. We have put ourselves in your shoes and designed this document for you... Thus, through this chapter, we intend to provide explanations of each legal term specific to personal data protection used in this document.

According to guidelines adopted over time by the European Data Protection Board and the Article 29 Working Party, we have an obligation to ensure that information about personal data protection is understood by ordinary people. To help you understand the information we provide, we have created a glossary (table) explaining each legal term specific to personal data protection used here. Although we avoid as much as possible technical or legal jargon, it is inevitable in certain contexts.

Despite this, we have made every effort to ensure that the information is understood by a typical user of our website by using simple and easy-to-understand language. If you are a user of our website, you must know that according to Guidelines 3/2022 on dark patterns in social media platform interfaces: How to recognize and avoid them, we have the obligation to provide a glossary containing definitions of any unfamiliar terms.

The key idea to remember is that whenever we use technical terms or unfamiliar words related to personal data protection, we will provide a clear definition using simple language so that you, as a website user, understand the information we provide.

According to the European Data Protection Board guidelines, unknown terms may also be explained through a glossary (table).

Tired of not understanding personal data protection concepts? LOOK NOW, below are all the definition you will ever need to understand what GDPR and UAE PDPL are all about. 

• Personal Data Controller : Means the company, individual, or public authority that decides how your personal data will be used and has full autonomy to do so.

• Personal Data Processor : Another company, individual, or public authority delegated by us to process users' personal data on our behalf, acting only on our instructions.

• Competent Supervisory Authority : Public authority monitoring GDPR compliance in  Each EU/EEA member state must appoint one or more independent authorities for this purpose. Also for users from the United Arab Emirates (UAE), the authority is the Data Protection Regulatory Authority (DPA), responsible for enforcing the provisions of the PDPL.

• Recipient : Any individual, company, or public authority to whom personal data is disclosed, whether or not a third party.

• Consent : Any free, specific, informed, and unambiguous indication of the data subject's will by declaration or clear affirmative action to allow processing.

• Data Protection Officer : The legal person who provides consultancy to the personal data operator regarding GDPR compliance.

• Legal Basis :  The lawful basis we have used to legally process your personal data.

• Personal Data : Any information relating to an identified or identifiable natural person (data subject), such as name, number, online identifier, physical, physiological, genetic, mental, economic, cultural, or social identity factors. Examples include eye color, height, gender, or income.

• Processing : Any operation or set of operations performed on personal data, with or without automated means, e.g., collection, recording, structuring, usage, deletion, disclosure, etc.

• Data Security Breach : A security breach leading to illegal access, modification, or unauthorized destruction of personal data. 

• Techincal and Organizational Measures : Security measures implemented to ensure appropriate security of personal data.

• Personal Data Retention : The reasonable or appropriate period for which your personal data will be kept.

Refer to this definitions whenever you need to understand all the information provided here about how your personal data will be collected, used, and disseminated!